Turkey Creek residents set to receive a refund
By: ELIZABETH WEST
Associate Editor
TURKEY CREEK — Residents of Turkey Creek can expect a refund after the village’s secretary Melissa Ferguson realized she had over charged for services that the Department of Health (DHH) provides.
Mayor Heather Cloud said, “We do have an adjustment in regards to an over charge that our office made to all of our customers for DHH. They were supposed to charge $1.60 but people were charged $12.00.”
Cloud then allowed Ferguson to explain what happened.
Ferguson said, “We were sent a letter from DHH stating that there was an increase in the charge for them coming out and taking samples to monitor our water. We normally pay $3.20 a year. When we got the letter, my understanding was that the charge was now $12.00 from here on out. I made a phone call to DHH after a customer said they read on their website that this was not supposed to go into effect until January 1, 2017 and the person in charge of this for DHH told me this starts January 1, 2017.”
Through her conversation with DHH, Ferguson said she also was informed that the village was “only suppose to charge the customers for half of the year,” which means customers should have only paid $1.60.
Ferguson said, “We will credit everyone’s account $10.40.”
The fee however will be increased to $12.00 next year, but it will no longer be paid annually like it has been in the past.
Ferguson said, “We will now charge everyone $1.00 per month for this service.”